Shipping policy
- After receiving the order, we will process it within 24 hours and respond to you with payment information and delivery method.
- Estimated delivery time is 3-5 working days from the date of order confirmation, or according to the specific agreement between the two parties at the time of order.
- However, in some special cases, delivery time may be longer due to objective factors or force majeure, including:
Staff cannot contact you by phone to confirm or provide delivery instructions.
Delivery address is incorrect or difficult to locate.
Order volume increases suddenly in a short period of time, leading to overload of the processing system.
The material supplier or shipping unit has problems, delivers late or only prioritizes distribution to long-term, large-quantity agents/customers.
- Shipping fee is calculated based on the weight of goods and delivery address.
- Notes on shipping:
Applies according to the inner-city delivery policy through delivery partners Grab,... Inner-city includes Districts, not including Counties, Communes.
Applies according to the domestic delivery policy (through provinces/cities) through delivery partners ViettelPost.
For all information, please contact directly via hotline: 0777462088
